Privacy Policy

Last updated in April 2024

ACFS MAGAZINE or CRAFRIK LLC. (“Company”, “we”, “us” or “our”) knows that you care about how your personal information is used and shared. Please read the following privacy policy (the “Policy”) to learn more about our privacy practices. By visiting any of the websites operated by the Company, and any sub-domains thereof, or using any of our mobile applications and other methods of content distribution (collectively, the “Service”), you acknowledge that you accept the practices and policies outlined in this Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
1. Coverage of this policy
This Policy covers Company’s treatment of personally identifiable information (“Personal Information”) and other information about you and your computer or device that Company gathers when you are accessing the Service. We may collect Personal Information from you, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our products, services, content, and advertising, and to allow you to set up a user account and profile, to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described in point 4.
We do not knowingly collect or solicit Personal Information from children under the age of 16. If you are under 16, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us at contant@acfsmagazine.com.
2. Information we collect
a. We collect Personal Information you enter on or through the Service, such as when you create a acfsmagazine account, purchase a magazine/subscription, use our ‘Smart Reading Zone’ service or contact us.
When you create a acfsmagazine account, we collect your Name, Email address, Mobile Number, Password and Gender (optional). We collect these basic details so that you can access your subscriptions on multiple devices. Also, when you change your device, these details will help you sync your acfsmagazine account and get access to your subscriptions.
When you create a acfsmagazine Connect profile on our app, we collect your Nickname, Photograph (optional) and Bio (optional). We collect these details so that your profile can be created and you can post and interact on the acfsmagazine Connect platform.
When you purchase a magazine/subscription on our website, we additionally collect your Address (with Pin Code) and Card details in certain scenarios. This is done to validate the transactions and we shall clear such data when validations are no longer required. Please note that we don’t store your card details and they are stored only by the payment gateway. For purchases made on our iOS/Android apps, we don’t collect Address and Card details from the users.
We collect your location details when you use our ‘Smart Reading’ service. We use your location details to give you free reading access at Smart Reading Zones and also notify you when you are at a Smart Reading Zone. We clear the logs containing your location details within 15 days.
When you contact us, we collect your email address to provide services and answer your queries.
b. When you use our service, you may choose to sign in using your Facebook, Twitter, Google or other third-party accounts. If you choose to do so, we may collect your name, email address and any other information you have made public on the respective third-party account.
c. We also collect information associated with your use of the application in order to make personalized recommendations. If you choose to sign in via any third-party account, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to the Service is covered by this Policy.
d. We may ask for additional information such as age, gender, and interests. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. For example, we showcase personalized magazines and articles based on the interests you’ve selected.
e. When you send gift cards or subscriptions, we may collect the information you provide about the gift recipients, including name and email address. We will use such information to fulfill your requests, provide the relevant service, or for anti-fraud purposes.
f. The Personal Information we collect allows us to respond to your requests, improve our products and services, customize the advertising and content you see, and communicate with you about new products.
g. If you do not want to receive emails from us, you may opt out of Company’s marketing and promotional messaging by changing the ‘Email Preferences’ under ‘My Account’ after logging in to your Magzter account. However, while you maintain an account with Company, you will not be able to opt out of emails that send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
h. We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personally identifying information for any purpose.
i. We receive and store certain types of information whenever you interact with the Service. Company automatically collects information on our server logs from your browser including your Internet Protocol (IP) address, the name and identity of your computer, mobile device and other devices, your operating system, browser type and version, CPU speed, connection speed, and locale information based on IP address. To the extent that IP addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. The Site collects usage information, such as the numbers and frequency of user visits to our website and its components, which magazines are added to the cart, which contests you’ve participated in, which magazines and articles are accessed through the Service, and the length and time a user may spend reading those magazines and articles. We use these information to give a personalized experience to our users and also improve our services. For instance, if you add a magazine to your cart and the payment fails due to some reason, we may send you an e-mail to complete the purchase with an alternate payment method.
j. We also collect information about your purchases and activities on the Service, which we may use to present you with offers that we believe may be of interest to you. As part of this use of information, we may provide non-personally identifying, aggregate information to our Participating Publishers and other third parties about how our users, collectively, use the Service.
k. We track your activities such as:
Your searches
– To showcase more relevant keywords and results to you, and analyze trending keywords
Your downloads
– To verify if you have downloaded the magazines which you are permitted to access
Magazines you’ve visited
– To understand your interests and showcase more relevant magazines
Magazines you’ve read
– To understand your interests and showcase more relevant magazines
Articles you’ve read
– To understand your interests and showcase more relevant articles
Time spent on reading each magazine and article
– To analyze the quality of content and provide appropriate feedback to publishers
Web and app pages you’ve visited
– To track features used by you and recommend features that you’ve not used
l. We send push notifications to our apps after getting consent from our users. These push notifications inform users about the latest offers, new issues going live, personalized magazines and articles. The users can disable push notifications anytime.
m. We also track your interactions to our marketing initiatives such as which emails you have clicked and which push notifications you have tapped on, to understand your interests and improve our services.
n. We will also use usage information in order to ensure users adhere to our Terms of Use. For example, a user’s usage information will help us confirm that a user only downloads a magazine or other content a permitted number of times or to a permitted number of devices.
o. If you win any of our contests which are conducted on our website/apps, we will need basic details from you such as Name, Email address, Mailing Address and Phone number to send the gifts to you.
p. You have the right to be forgotten by acfsmagazine. Please click here to know how you can request to delete your acfsmagazine account. We’ll delete your account and all associated data permanently from our database within 14 days from the time we receive your account deletion request.
3. Cookie Policy
Cookies are alphanumeric identifiers that we transfer to your computer or device to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people.
Most browsers have an option for turning off the cookie feature, which will prevent or limit your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. You may wish to leave the cookies activated because cookies enable you to take advantage of some of the Site’s most essential features.
4. Sharing of your personal information
We may share personal data with our service providers who act on our behalf or others when need arises. We do not share personal data with third parties for their own marketing purposes.
Service Providers – We may engage third parties to act as our service providers and perform certain tasks on our behalf, such as sending you emails, processing your payments and validating your account, in connection with your use of our services and delivering our offerings to customers. Our service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions.
Others – We may access, read, preserve, disclose, or release Personal Information when we believe in good faith that release is necessary to comply with law and enforce or apply our Terms of Use; or protect the rights, property, or safety of Company, our employees, our users, or others..
5. International Transfer of Personal Information
Your Personal Information may be collected, transferred to and stored by us in Singapore and by our affiliates and third parties in other countries. Therefore, your Personal Information may be processed outside your country or jurisdiction, including in places that may not provide the same level of protection. We will only transfer your personal information to countries where such transfers are permitted by law. Additionally, we will take steps to ensure that your personal information continues to receive appropriate protections.
6. Security of your personal information
We allow you to limit access to your account via a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You are responsible for ensuring against unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
We use industry-standard Secure Socket Layer (SSL) software to encrypt your Personal Information during transmission. However, because no data transmission over the Internet is completely secure, and no system of physical or electronic security is impenetrable, Company cannot guarantee the security of Personal Information in its possession or the security of its servers or databases. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
In the unlikely event that Company believes that the security of your Personal Information in its possession or control may have been compromised, Company may seek to notify you. If notification is appropriate, Company may notify you by email, messaging to your device, or other means within 72 hours of data compromise.
7. Personal information you can access
Company allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information: email address, name, location and marketing preferences. This list may change as the Service changes. The information you can view, update, and delete may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at contant@acfsmagazine.com or at acfsmagazine or CRAFRIK LLC., One Rockefeller Plaza, 11th Floor, New York, NY 10020, Attn: Privacy.
You can add or update certain personal information on your account, such as name and email address. When you update information, however, we often maintain a copy of the unrevised information in our records.
Upon your written request to contant@acfsmagazine.com, we will remove your Personal Information from our active user database provided that (a) you are current with all payment obligations, (b) we do not believe it reasonably necessary to keep such information for any pending legal action, and (c) we are under no obligation to retain such information. Please be aware that any unfulfilled subscriptions may be canceled without refund and you will have to re-register in order to use the Service. It is your responsibility to request a refund from us.
Information you provide to Company will be collected and stored in Singapore, and the backup will be stored in the USA and Ireland. By providing personal information to Company, you hereby consent to such collection and storage.
8. Do Not Track
We do not monitor our customers’ browsing activities across third-party websites to deliver personalized advertisements, and hence, we do not respond to Do Not Track (DNT) signals. While some third-party entities may place cookies on the user’s browser and learn about the specific website visited by the web browser from a particular IP address, they cannot gather any additional personal information from our website unless the user directly provides it to them.
9. Consent
By using our Services, you acknowledge that you have read, understood, and agreed to our Privacy Policy. You consent to the collection, storage, processing, and use of your personal and other information in accordance with our Privacy Policy. If you do not wish to share your personal and other information, please do not use our Services.
10. Changes to this Policy
Company may amend this Policy from time to time. Use of information we collect now is subject to the Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on the Service. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.
11. Acceptance of this Privacy Policy
When you download, install, or access/use the Services, you are indicating your agreement to comply with this Privacy Policy. If you do not agree to this Privacy Policy, please do not download, install, access, or use the Services. If we update this Privacy Policy, your continued access or use of the Services will indicate your acceptance of the updated Privacy Policy.
12. Questions or Concerns
If you have any questions or concerns regarding privacy in connection with the Service, please send us a detailed message to contant@acfsmagazine.com. We will make every effort to resolve your concerns.